Frequently Asked Questions

Everything you need to know about AdPausr and how it can help protect your ad budget on Pinterest. From setup to optimization, we've got you covered.

About the application

Setup and connections

Inventory logic and thresholds

What gets paused

Catalog, feeds, and tracking

Compatibility and technical details

Security, privacy, and control

Pricing, billing, and trial

Setup and onboarding

Support and reliability

Account requirements and eligibility

Success metrics and ROI

Technical edge cases

Data privacy and security

Cancellation and refunds

Still have questions?

Can't find the answer you're looking for? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.

Get Started Contact Support

Frequently Asked Questions

About the application

What does AdPausr do in simple terms?

Which platforms does it work with?

Setup and connections

How do I connect my Shopify and Pinterest accounts?

Do I need the official Pinterest for Shopify app installed?

What permissions does the app need?

Inventory logic and thresholds

How does AdPausr decide when to pause an ad?

Can I set different thresholds for different products?

Does it work with variants (sizes, colors, etc.)?

What gets paused

Does AdPausr pause campaigns, ad groups, or individual ads?

Will my ads automatically resume when I restock?

How often does AdPausr check stock levels?

Catalog, feeds, and tracking

Does AdPausr replace my Pinterest catalog or feed setup?

Do I need the Pinterest tag installed for this to work?

Compatibility and technical details

Is there a limit on how many products or campaigns it can manage?

Will pausing and resuming ads hurt my Pinterest performance?

Security, privacy, and control

Can AdPausr change my product data in Shopify?

Can I see a log of changes AdPausr makes to my ads?

Pricing, billing, and trial

How much does AdPausr cost?

Is there a free trial?

What payment methods do you accept?

Do you offer discounts for annual billing?

Can I change or cancel my plan anytime?

Setup and onboarding

How long does it take to set up AdPausr?

What technical expertise do I need to use AdPausr?

Do you provide onboarding support?

Can I set up AdPausr myself or do I need a developer?

Support and reliability

What kind of customer support do you offer?

What are your support response times?

How reliable is the service? What's your uptime guarantee?

What if I need to pause the app temporarily?

Account requirements and eligibility

What level of Pinterest Business account do I need?

Are there minimum ad spend requirements?

Can I use AdPausr with any Shopify plan?

Do I need to be running Pinterest ads to use this app?

Can I connect multiple Shopify stores or Pinterest accounts?

Success metrics and ROI

How do I measure the ROI from using AdPausr?

What kind of performance improvements can I expect?

How do you calculate the '12% ad spend saved' statistic?

Can I see reports on money saved or ads paused?

How quickly will I see results?

Technical edge cases

How does AdPausr handle pre-orders, backorders, or draft orders?

What happens with discontinued products?

How does it handle products with multiple SKUs but shared inventory?

How does it work with dropshipping or third-party fulfillment?

Data privacy and security

Where is my data stored and how is it protected?

How do you handle GDPR and CCPA compliance?

Can I export my data if I cancel?

Do you share my data with third parties?

What happens to my data if I cancel my subscription?

Cancellation and refunds

What's your refund policy?

How do I cancel my subscription?

Can I pause my subscription temporarily?

What happens to my ads when I cancel?

Can I get a prorated refund if I cancel mid-billing cycle?

Still have questions?